ColoHealth Testimonials
Colorado Health Insurance

 

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Read what our customers say about doing
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Anthem Blue Cross Blue Shield of Colorado Advisor

"ColoHealth's Fanatical Customer Service!"

When buying health insurance online, you should do business with someone who is an expert on health insurance in the state of Colorado, someone who provides great service, and someone you can trust.


 


"This has been a great experience - Excellent Service"

Your service was different because you cared and you helped me out by looking quotes up that fitted my needs and you were always pleasant to talk to. We were on the phone with you while you were looking quotes up on the computer back and forth....plus you answered a lot of my questions. This has been a great experience - Excellent service.

I know I have someone that I can talk to and turn to if I have any insurance needs and/or questions. That really does mean something.

It was a pleasure working with Paula Santamaria.  She was on top of things and was always there when I needed her. She kept in contact with me through phone and email every week until I found what I was looking for. Even then, she continued to keep in contact to see the insurance go through and to see if i was happy with the quote. For if it changed, she would help me out with it. Thanks again Paula. I couldn't of done this with out you! I would definitely recommend you to others!

  Christine Klueber
Castle Rock, CO
 


"I was most impressed with your customer service.  Diane was fantastic!"

My experience doing business with you was a very good one!  To me, Diane Dunning was really the face of your company because she was the one I had the most direct contact with.  She provided excellent service--every need or question that I've had, Diane has answered to the tee.

I initially chose to do business with you because it was available through the Internet and therefore very feasible and efficient to sign up for.  I also liked the layout of your web site and the variety of valuable information that was provided.  It seemed very thoroughly explained.

But I was most impressed with your customer service.  Diane was fantastic.  She answered all of my questions, was very patient with me, and was very punctual with answers and replies.  I definitely recommend ColoHealth.

 Nicky Quinby
Library Assistant
Greeley, CO
 


"I have been most satisfied with Tim's support, thoroughness, and expertise, and with the offer that I should notify ColoHealth if my rates change -- I feel that your company will continue to assist me in finding the best plan."

I have been very satisfied with my customer service from ColoHealthTim Holt was very pleasant and helpful over the phone and gave me personal and individualized advice regarding 1) selecting the best option for us, and 2) navigating the system for online application.  I have been very happy with my support on ColoHealth's end.

I chose your company through a Google search, and I liked the free access to comparisons among many different services, as well as online documents guiding me through the initial selection process… I have been most satisfied with Tim's support, thoroughness, and expertise, and with the offer that I should notify ColoHealth if my rates change -- I feel that your company will continue to assist me in finding the best plan.

 Caroline Layde Robbins
Denver, CO
 


"Chelsea Miller was able to get our family set up with something that is WAY below what it would cost me at work (a large medical company) and I think in some cases better coverage."

I think the company was good to work with.  Chelsea Miller was able to get our family set up with something that is WAY below what it would cost me at work (a large medical company) and I think in some cases better coverage.

I needed insurance for the family so I started looking in the yellow pages.  I don't remember the wording in the ad but it caught my attention to at least call and get some information.  Also, Chelsea was right there I didn't have to wait a long time to get any answers.

 Kari Adams
Fort Collins, CO
 


"Paula Santamaria is one of the most incredible, efficient, helpful, funny, kind insurance agents I have ever been in contact with."

Hello Mr. Long –

I am emailing you to let you know that Paula Santamaria is one of the most incredible, efficient, helpful, funny, kind insurance agents I have ever been in contact with.  I am in Milwaukee Wisconsin, and I was searching for insurance for my son, who recently moved to Colorado.  I was lucky to have Paula help me, and I cannot tell you how great she was - I thought you should know!  Thanks for a great experience with Colorado Health.  I would recommend Paula to anyone who needs health insurance in Colorado!!!

 Kathy Raasch
School Teacher
Milwaukee, WI
 


"Personalized emails that were applicable to ME and being able to reach someone by phone without having to go through 15 minutes of "press 1 for..." has been amazing!"

I chose to go through your agency because I was recommended to try it by a good friend!  My friend told me that he found it easy to find a good policy and that the process was made clear and easy to understand.  When I visited the website, I found it to be so.

The best part about my experience has been the personal attention that I received.  Personalized emails that were applicable to ME and being able to reach someone by phone without having to go through 15 minutes of "press 1 for..." has been amazing!

The personal approach has been key.  By phone or email, I was dealt with in a friendly and helpful manner.  I also found the website and paperwork to be straightforward and easy to understand.

I am getting my masters in Community Counseling through the University of Northern Colorado, and I have recommended this service to some of my classmates in my masters program who are looking for insurance.

Thanks so much for the great service!

  Kelly Mason
Colorado Springs, CO
 


"You were the most helpful in guiding me through the process of selecting what was right for me."

You were very responsive when I first called, followed up well, and were patient and helpful despite me taking so long to make my decision.  You were the most helpful in guiding me through the process of selecting what was right for me.  In today's world of web-based and long-distance business, your personal touch was and continues to be important for me.

I appreciate your willingness to work with the customers, providing information online for the customers to peruse before they buy, providing choices to the customers, and assisting the customers in selecting from them.

Thanks for continuing to follow up, you have been very helpful.  I would most definitely recommend you to others.

  Murali Gopalakrishnan
Computer Analyst
Superior, CO
 


"You were able to answer all of my questions one on one, personalized to my specific situation."

This was the first time I ever used an independent broker and I’m glad I did because I was able to shop for all the available carriers in one place.  Plus, your website is pretty good about providing the quotes and the sort functions are wonderful.  Your service stands out from the rest in that you were able to answer all of my questions one on one, personalized to my specific situation.  Other agents I’ve used weren’t nearly as knowledgeable and were transparent as sales people with only one goal which was to get me to sign up regardless of my concerns and questions.

  Julie Jee
Greenwood Village, CO
 


"The service we've received to date has been excellent."

The service we've received to date has been excellent. You practice efficiently and are knowledgeable of and can suggest a waterfront of plans and policies.

Your service uses the Internet more than my previous agent. I like that. To the extent information can be exchanged on an asynchronous basis, everybody's productivity is enhanced.

  Larry Hartzke
Mancos, CO

We're always getting complements about the great customer service we provide.

 


"There are many things that really set you apart from other insurance consultants."

"There are many things that really set you apart from other insurance consultants.  These include your communication ability, both written and spoken, and your non-manipulative approach to providing useful information.

Quality customer service is all but gone in today's automated and formulaic "service" economy.  It is nearly non-existent in the insurance industry.  But the personalized service I've received has been excellent: responsive, informative, clear, and helpful.

I have told a lot of my friends about you.  I have never recommended an insurance consultant before but I told people just because it was such a pleasurable positive experience.  Their question is: "What other states can you provide service to?"

  Joy Amulya
Research Consultant
Fort Collins, CO
 


"Mr. Fairbank was available to answer our questions even after normal business hours, and tried to get us the most value for our money."

"In the past, shopping for health insurance was very cold and impersonal.  The attitude that we received from Cigna was health insurance costs are going up everywhere, and that is just the way it is, and we should just be happy we have some coverage.  We were paying more and more, and getting less and less.

With ColoHealth, the human touch that we received was outstanding.  Mr. Fairbank was available to answer our questions even after normal business hours, and tried to get us the most value for our money.  We were given a choice from a wide variety of plans, and were walked through some of the new issues that helped us understand the benefits of choosing a Health Savings Account.

You understand the dilemma of the rising cost of health insurance being pitted against the rising cost of everything else, and that this is a realistic challenge.  We feel that you empathize with your customers and are looking out for our best interests."

  Rosemary Wright
Parker, CO
 


"I couldn’t feel more comfortable with my decision."

My name is Keith Guastella and I am a new client of agent/broker Chelsea Miller.  I wanted to take this moment to express my sincere compliments regarding the service I recently received.  Chelsea has been the utmost professional from first contact.  Prior to meeting Chelsea, I shopped for close to a month for insurance and felt confused and uneasy about the products and process.  Chelsea provided me sound guidance, follow-up, patience, and expertise.  She made recommendations, called to make sure my current Doctor was in network, routed me to online resources, and assisted real-time as I completed the application process. In the end, I couldn’t feel more comfortable with my decision.

Many thanks to her.....and your company!

 Keith Guastella
Longmont, CO
 


"Tim has strong expertise and helped me tremendously as a first-time buyer… I also felt like he was there to help me instead of making money."

My shopping experience was pleasant the second time around… Tim Holt was awesome and made everything clear and easy.  He has strong expertise and helped me tremendously as a first-time buyer.  I do feel we have the best plan to fit our needs.  I also felt like he was there to help me instead of making money.

 Karly Ward
Lakewood, CO
 


"Chelsea gave me just enough information to help me make a decision, but not so much as to be confusing."

I felt the shopping and purchasing experience went very well, and I liked the fact that my application was taken over the phone.  I worked directly with Chelsea Miller and she was very helpful and good at customer service.  She gave me just enough information to help me make a decision, but not so much as to be confusing.  I felt like she had much expertise.

I chose ColoHealth because I feel as though you try to get the best rate with the best coverage according to each individual's needs.  I chose ColoHealth because it made searching less confusing.

 Sheree Melrose
Hesperus, CO
 


"I can't believe what great customer care you have!"

I can't believe what great customer care you have!  I've had a problem trying to find insurance for my daughter outside of work at a reasonable price.  I'm so happy to have found you!  Your price is good and you are so responsive.

Thanks so much for all of your help.  A lot of people I work with are trying to find an individual plan away from work due to the (increased) cost, just like I was.  I have been spreading the word about you guys.

Thanks again for everything!

 Robin Bachicha
Pueblo, CO
 


"I really appreciate your friendliness and how you pay attention to the details."

The service at ColoHealth has been friendly and professional.  Anthony Norris was patient with my questions and truly seemed to want to find the right plan for me, which in my case is affordable and gives me ample coverage in emergency situations.  His email responses were prompt and polite - I would definitely call again with any questions or concerns.

I really appreciate your friendliness and how you pay attention to the details.

Thank you!

  Robert Muratore
Filmmaker
Denver, CO
 


"If I am ever in Fort Collins (very likely will have in-laws there someday) I will stop in and say "hello and thanks" personally!"

I am impressed with your customer service there.  If I am ever in Fort Collins (very likely will have in-laws there someday) I will stop in and say "hello and thanks" personally!

  Stuart Seale
Physician
Sedona, AZ
 


"With the high cost of healthcare insurance, it helps to know someone is in my corner!"

Thanks so much; with the high cost of healthcare insurance, it helps to know someone is in my corner!  I look forward to a continuing relationship with ColoHealth.

  Donna Heim
Retired
Castle Rock, CO
 


"I just really appreciate your honest and friendly advice!"

Thanks again for the fantastic customer service (which actually sounds too formal... I just really appreciate your honest and friendly advice!).

Thanks again!!

  Beth Urban
Graduate Student
Boulder, CO
 


"I chose ColoHealth because the personal attention felt nice."

My shopping experience was great! Tim was super nice and extremely knowledgeable.  I chose ColoHealth because the personal attention felt nice.

  Erica McMenamy
Superior, CO
 


"I chose ColoHealth because of the easy access to information regarding each of the health care plans and good customer service."

My mom spent most of the time shopping for health insurance for me.  However, from what I gathered it was not too painful of an experience.  Anthony has got in contact with me; however I have yet to have an issue or a need to contact him back.  Anthony was quite the expert.

I chose ColoHealth because of the easy access to information regarding each of the health care plans and good customer service.

  Collin Horvat
Fort Collins, CO
 


"Every agent I have dealt with has been very helpful and very professional and I have and will recommend ColoHealth to others."

My experience in obtaining medical insurance through your company has been a pleasant experience both times.  {I did this a couple of years ago in between jobs).  Every agent I have dealt with has been very helpful and very professional and I have and will recommend ColoHealth to others.”

  Elisabeth Armstrong
Grand Junction, CO

Many people comment about how quickly they are able to get answers to the questions they have.

 


"You have made the not so pleasant experience of dealing with insurance very painless!"

I greatly appreciate your assistance and professional service.  You have made the not so pleasant experience of dealing with insurance very painless!

The service has been very punctual and professional.  When I emailed or called with a question I got a polite prompt response.  I have already recommended you to others.

  Jody Resser
Architect

Denver, CO
 


"The testimonials on your web site were true."

Thank you so much for your help and attention to this insurance matter.  My sister, Donna, has arrived in town but will only be here a short time.  If she decides to stay, you will certainly be the agent that we contact for help in determining and purchasing a plan!

Thank you for your help.  The testimonials on your web site were true.  I am pleased to have your agency as a resource and will certainly refer for you as well.

Have a great day!

  Deborah Mordecai
Louisville, CO

Others are impressed by how hard we work to get an application approved quickly and without waivers. 

 


Chelsea, you are amazing!

Chelsea, you are amazing!  Thank you so very very much.  I really can't tell you how grateful I am.

  Eric Peerless
Dining Out Online
Denver, CO


(In this case, the insurance company wanted to review medical records but could not find the doctor, whose office had closed.  Chelsea was able to track her down, obtain the needed information, and get the policy quickly issued.)

 


"Probably the biggest thing that sets apart ColoHealth from similar brokers is your attention to the customer and continued contact to assure that the customer is getting what he or she needs on a timely basis."

We chose to do business with ColoHealth because they represented the medical insurance coverage available in Colorado for small businesses such as ours with one to 50 employees.

The service was quite good as ColoHealth continued to follow up with us during the application process and kept us informed on its progress.  When a couple of unusual circumstances arose regarding the application Diane helped guide us on how to deal with the issues.

Probably the biggest thing that sets apart ColoHealth from similar brokers is your attention to the customer and continued contact to assure that the customer is getting what he or she needs on a timely basis.

We would certainly recommend ColoHealth to others.

  Rick Snow
HP Creations
Livermore, CO
 


"I am happy with the service I have received"

I am a property and casualty insurance agent in Evergreen, Colorado.  I am happy with the service I have received, and I am happy to work with you and your team.  I look forward to working with you in the future.

  Henry Willis
State Farm Agent
Evergreen, CO

One comment we often get is how knowledgeable we are about health insurance in Colorado.

 


"Anthony Norris is a great guy and really knows his stuff."

I've already referred several people to your site.  Anthony Norris is a great guy and really knows his stuff.  He was extremely helpful.

Thanks for the information and the answers to my questions.  You provide quick, but knowledgeable and understandable answers.  That is getting to be extremely unusual on the internet.

  Joseph Bernat
Grand Junction, CO
 


"I've never met any agent so knowledgeable or willing to help."

You've been most helpful and I look forward to referring your services to all our friends.  I've never met any agent so knowledgeable and willing to help.

  Julie Jee
Englewood, CO
 


"Your website makes it easier to compare plans than any other I've come across."

The most frustrating thing about shopping for health insurance is that it is too hard to get side-by-side comparisons of all of the different plans.  Some are 99% alike but it's hard to tell because of different formats and terminology.  Most have one or two crucial differences that result in very different prices.  Your site made it easier to see these differences.

This is the second time I've used your service after changes in employment.  I have been treated well each time, and I have and will continue to recommend you to others.

  Brian Rogers
Boulder, CO
 


"A dialog with someone who knows what I'm looking for has been very helpful..."

I have never before used an agent to shop for insurance, and I usually go right to the source.  Having a constant dialog with someone who knows what I'm looking for has been very helpful in choosing the right plan and company.

I like the idea of doing business through you because I find giant insurance agencies to be impersonal and not very helpful.  I also have no desire to call an 800 #, press 6 different options, listen to elevator music, get hung up on, or talk to someone who doesn't speak English.  (no offense, its just hard to do business in another language.).

I especially appreciate the emails following up our conversations, confirming action, or just keeping me in the loop.  Most companies make you check back with them instead of checking in with you.

  Leslie VanDerven
Chiropractic Assistant

Telluride, CO
 


"What I liked best was being able to speak to a knowledgeable person about insurance plans in Colorado and guidance in choosing the appropriate plan.  I also like the fact that you offer a yearly review to make sure I have the best, lowest priced plan."

You were FANTASTIC! The experience was helpful, timely, reassuring, and great.  Tim Holt answered my initial e-mail questions promptly and made it easy for me to contact him by phone for an initial consultation and later on with follow-up questions about my application and policy.

I have worked with Tim and felt reassured that I would obtain the best insurance coverage for the lowest possible premium.  I found Tim to have strong expertise in the available Colorado plans; he was helpful in my choice of a plan and readily available to answer my questions.  The process was easy from the start to finish, unlike the application I completed on my own prior to finding your company.

I chose ColoHealth because my financial planner provided a quote for a plan which was lower than my current coverage.  Once I rushed to fill out the application, it came back with a $200 premium increase because my financial planner used the incorrect zip code to obtain my quotes.  This led me to search the internet for other quotes and a Colorado broker who dealt solely with health insurance.  Fortunately, I found your website.  What I liked best was being able to speak to a knowledgeable person about insurance plans in Colorado and guidance in choosing the appropriate plan.  I also like the fact that you offer a yearly review to make sure I have the best, lowest priced plan.

Thanks again for your wonderful service.  I sleep better at night knowing your company is there to assist with my health insurance needs.

  Cynthia Grant
Pueblo, CO
 


" She gave me all the alternatives I asked for and helped me find the right plan."

Thanks for your inquiry.  I was referred to Diane by Blue Cross Blue Shield when I inquired about options after Cobra.  Diane was helpful, knowledgeable and very responsive.  She gave me all the alternatives I asked for and helped me find the right plan.  I would refer her to others.

  Leif Houkom
Centennial, CO

Instead of having to deal with a bureaucratic insurance company, you always have a direct line to us.  Just ask for Diane, Anthony, Paula, Tim, Jessica, or Chelsea.

 


"I truly appreciate that you are accessible and return calls promptly."

I just wanted to thank you for all of your efforts to successfully resolve the administrative problem I was having with Anthem.  You had helped me switch from a PPO plan to an HSA plan, when the billing got mixed up.  It was no simple matter and you managed to get through all of the red tape.

You have been a terrific agent, always able to answer my questions and having a thorough knowledge of your products.  And I truly appreciate that you are accessible and return calls promptly.

Thank you again for all of your hard work and diligence and not to mention your personable demeanor.

  Alaine Ginocchio
Student
Boulder, CO
 


"I thank you and appreciate all the information."

I just wanted to say that I appreciate your follow-through with providing my health insurance options over the course of at least four or five months.  So many people and so many plans, I suppose, can divert one's attention and necessitate the lack of said follow-through.  I have to say I was continually kept up to speed with the dynamics of how rates change, the timing of when they change, and ultimately, the best and most sensible plan under my circumstances.  I also had at my disposal numerous options that seemed to fit my budget.

I work at a bicycle shop in Colorado Springs and my employer does not provide any benefits so it was important to me to find an outfit that supplied me with adequate information as though I did belong to their company.  I took my time in shopping for a plan and finally feel comfortable with the peace of mind that comes with having a safety net should anything happen.  I also feel confident that Mr. Adams and his staff will provide the service necessary should I have concerns or questions regarding my coverage.

So I thank you and appreciate all the information.  I don't think that a "more you know, the less you know" sort of mentality applies to having medical coverage and Anthony's devotion to making himself available for his clients has to count for something.  I look forward to being a part of the ColoHealth network.

  Ryan S. Pursley
Bicycle mechanic/sales
Colorado Springs, CO
 


"You are a preferred provider!"

Thank you for getting this done for me.  You are a preferred provider, I will have no problem sending friends your way or doing business with you myself in the future.

  Gordon Moench
Fort Lupton, CO
 


"It is nice to know that I have Jessica that I can call and ask questions and get reliable information."

My shopping experience was very good.  I was alerted of an increase in my current health insurance and that there was no coverage for maternity.  I contacted ColoHealth and Jessica was able to answer all my questions and suggest the best company for my situation.

Jessica was very helpful in providing information that answered my questions.  She has always been very responsive and looking for the best option for me.  It is nice to know that I have Jessica that I can call and ask questions and get reliable information.

I came across ColoHealth as I was searching for health insurance online.  I was unaware of your services and I am lucky that I came across your information.  It is nice to know that I have someone to go to for questions and get accurate, reliable information, in terms I can relate to, rather than going directly through the insurance company.

  Kasey Pearce
Northglenn, CO

We are perhaps most popular of all for saving people money!

 


"Wished I called you months ago."

Thank you for saving me some money.  Wished I called you months ago.  Any questions please call me.

  Allen Dunaj
Freelance TV producer
Vail, CO
 


"What great service you provide!"

Do you have any idea how wonderful you are?  Thank you so very much. We could use 50 guys just like you here in Denver.  What great service you provide.

  Joan Lucas
Real Estate Broker
Denver, CO
 


"I will be more than happy to take a stack of your cards to the shop with me and promote you anyway I can."

I would love to put a face to a name!  It would be great to meet both you and Diane Dunning.

I sure do appreciate you, I want you to know that.  I will be more than happy to take a stack of your cards to the shop with me and promote you anyway I can Wiley.

Thank you for your support.

  Alicia Vargo
Pampered Passions Fine Lingerie
Highlands Ranch, CO
 


"I had a certain plan in mind, and she (Diane) was able to find one that was better for me and more affordable."

My purchasing experience was very positive and also very easy.  The agent I spoke with helped me find exactly what I was looking for at a very reasonable rate.  I thought Diane was very knowledgeable and really found the type of plan that suited me.  I had a certain plan in mind, and she was able to find one that was better for me and more affordable. 

I chose ColoHealth because I appreciated that I was able to talk to someone directly about the details I needed in insurance coverage. 

Thank you for your support.

  Katie Lange
Denver, CO

 


"I chose to do business with ColoHealth because of the many options for coverage that young college students with limited funds can manage…"

I liked the experience with your company - very clear as to what you offer and different levels of coverage. I chose to do business with ColoHealth because of the many options for coverage that young college students with limited funds can manage and have peace of mind that I can get health care if needed.

  Tara King
Denver, CO

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